Zoom Cable Modem 3.0 Series 1094 Model 5341J, Zoom 5341J Series 1094 Docsis 3
The highest service level is based on wired connectivity speeds. After the cable modem is successfully registered on the network, the Power and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational.
Back View
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The Zoom 5341J has the following ports available on the back of the modem.
POWER – Connects the cable modem to the power adapter. RF – Connects to the cable wall outlet. RESET – Resets the device. LAN – Connects to the Ethernet port on your computer or home network.
MAC Address
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MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
Troubleshooting
The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.
Power |
Off | No power – Verify all cable connections and try resetting the modem.
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On | None | |
DS (Downstream) |
Blinking Green | Establishing a connection from the Internet to the computer – Verify all cable connections and try resetting the modem. |
Solid Green | None – connection | |
Blinking Blue | Negotiating a bonded DS (downstream) channel – Verify all cable connections and try resetting the modem. | |
Solid Blue | One or more DS (downstream) channels are bonded | |
US (Upstream) |
Off | Establishing a connection from the computer to the Internet – Verify all cable connections and try resetting the modem. |
Solid | None | |
Blinking Blue | Negotiating a bonded US (upstream) channel – Verify all cable connections and try resetting the modem. | |
Solid Blue | One or more DS (downstream) channels are bonded | |
Online | Blinking Green | Establishing a connection to the cable provider – Verify all cable connections and try resetting the modem.
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Solid Green | None – connection established | |
Off | Offline – Verify all cable connections and try resetting the modem. | |
Link | Blinking Green | None – data flowing |
Solid Green | None – connected to LAN device, like computer or router | |
Off | No Ethernet found |
Manufacturer Resources
Use the following resource from Zoom for more detailed information on the 5341J.Quick Start Guide (PDF)