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Punctures are not covered by the warranty line, however, you should be able to mend a puncture with a repair patch Top Ring – Split Seam Scottish Highlands & Offshore Islands (includes Scottish Islands, Isles of Scilly, Channel Islands, Isle of Wight, Isle of Man, Inverness)
Northern Ireland – We are currently unable to ship parcels to Northern Ireland Due to complications caused by Brexit and import export procedures – this is a 5 day serviceDeflate the liner slightly to eliminate the bulging. Please be aware changes in the ambient temperature outside will cause the air inside the liner to expand or contract. On hot summer days we would suggest deflating the pool ring slightly. On colder winter days you may notice the liner looks a little soft and needs some more air. All of the ride-on toys available at Outside Play have been rigorously tested and come with a wide range of safety features to ensure you and your little ones have a fun, safe time. For more great outdoor toys, why not take a look at our range of kids quad bikes? Punctures are not covered by the warranty line, however, you should be able to mend a puncture with a repair patch Leaking Water – Split Seam
Products such as washing detergent, moisturiser, deodorant, make-up, sun lotion or fake tan can cause discolouration. We would suggest showering before using the pool to avoid this. If the problem does occur you can use washing up liquid, stain remover or miracle pads to remove stains or marks. This is normal. The pool will bend inwards until the pool has been filled up to 80% capacity. Please see the pool manual for more detailed information and images. This is normally caused either by the pool not being set up on flat level ground or someone standing or leaning on the frame of the pool. We would suggest moving the pool to a more suitable location. We would also advise that you do not stand on the frame of the pool, the ladder must be used for entering and exiting the pool. This type of damage is not covered under the manufacturer’s warranty so you may need to replace parts.
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We would not advise that the pool is left in direct sunlight. We would suggest setting the pool up in a shaded spot or using a gazebo or canopy to help protect the pool. Southern Ireland – We are currently unable to ship parcels to Southern Ireland Due to complications caused by Brexit and import export procedures Mould can occur if the pool is not completely dry when folded or put away. Humidity and dampness can cause mould to grow due to stagnant water.
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