Putting the Heart Back into Business: How to place people, planet and purpose at the core of what you do

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High staff turnover, stagnant (or falling) revenue and failing to hit annual targets are all signs that your business needs investment. Another sign could be something as simple as the state of your premises – does your shop front look tired, or is your office drab and off-putting to new recruits? A little smart spending now can prevent greater costs later on. How can investment help my business grow? Implement the Williams Review recommendations and support both passenger and rail freight enhancements. Provide funding for better quality public bus services, particularly in our rural communities. All reasonable steps should be taken by employers to help people work from home. But for those who cannot work from home and whose workplace has not been told to close, our message is clear: you should go to work. Staff should speak to their employer about when their workplace will open. 2. Carry out a COVID-19 risk assessment, in consultation with workers or trade unions Can you afford to expand your team to achieve more for your business? Or invest in training of existing staff? Could you encourage greater productivity and loyalty by providing regular team morale activities? Don’t forget about apprenticeships– they’re a cost effective way to recruit and train staff.

All employers must now carry out and publish risk assessments in consultation with unions and their workforces.

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We cannot see continued delay with businesses in limbo for months and years, not knowing the future of our trading environment – small business confidence has now been in negative territory for an unprecedented five straight quarters. And as we are able to reopen new sectors of the economy, we will continue our collaborative approach working with a wide range of stakeholders, to provide guidance for additional workplaces. Employers should re-design workspaces to maintain 2 metre distances between people by staggering start times, creating one way walk-throughs, opening more entrances and exits, or changing seating layouts in break rooms. 4. Where people cannot be 2 metres apart, manage transmission risk There are few line items in a small business’s budget more important than marketing and advertising expenses. Digital marketing is becoming a necessity for small businesses to enter the market and capture a sizable portion of market share.

If you feel uncomfortable because colleagues have opted out of being jabbed you could ask to work remotely or seek other changes to your working environment. However, Barnes says: “No one person’s right outweighs another’s when it comes to an individual’s decision to have the vaccine. It’s easy to cast judgment, but neither employers nor colleagues have a right to impose what team members should or shouldn’t do.”This involves selling a stake in your business to a wealth investor (or group of investors) in exchange for a cash injection. Usually the stake you sell will be no more than 30 per cent, and in return the investor may also provide business support and guidance. Such investors are often known as ‘business angels’ because of this additional advice. Angel investment is particularly popular among start-ups. Again, a strong business plan is a must. Reinvestment For example, developing your products/services, creating better processes, investing in customer service training, etc.